AI Congress Assistant

AI Congress Assistant

LEVEL I

ADMISSION REQUIREMENTS: Lower secondary school diploma

TRAINING PROGRAM DURATION: 600 hours

QUALIFICATION OBTAINED: Professional qualification

PROFESSIONAL PROFILE DESCRIPTION

This professional figure has developed the technical and operational skills needed to manage the entire event-organization procedure: from pre-congress activities and attention to the event’s technical details, to promotional outreach and guest assistance.

The professional qualification is essential for entry into the employment market in the event-organizing sector.

TECHNICAL-PROFESSIONAL KNOWLEDGE AND SKILLS

CORE MODULES:

• Promotion of equal-opportunity conditions in the workplace and relevant regulations

• Basic principles of ecology and the environment, sustainable development, and any relevant sector-specific regulations

• IT and web: theoretical knowledge and practical use of tools

• Prevention and protection regulations in the workplace (Legislative Decree 626/94 and subsequent amendments and additions)

• Basic principles of regulations on workers’ rights and duties, including reference to the characteristics and methods of typical and atypical contracts. Collective bargaining

• Basic principles of the current tax system

• Basic principles of project financing: incentive laws, structural funds, self-employment

SPECIALIZATION MODULES:

• Tourism/congress legislation and techniques

• Excellent command of the Italian language and basic knowledge of at least one EU language

• Management of computer databases for defining pre-congress activities

• Concept of congress assistance: features, intervention methods, client management and reception

• Techniques for organizing and methods for preparing documents and records useful for the event

• Communication and marketing techniques for promoting and disseminating the event